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- Customer Service & Phone Sales Specialist (Portuguese Market) — Remote /…
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CC Phone Sales Specialist (Portuguese Market) — Remote / Office
CC Phone Sales Specialist (Portuguese Market) — Remote / Office
Dados da vaga
Descrição Completa da Oferta
Customer Service & Phone Sales Specialist (Portuguese Market) — Remote / Office
Company: Wewo Media (Poland), contract via our Polish office
Location: Fully remote (Portugal), with the option to move to an office later, onboarding is remote
Languages: Native Portuguese (European Portuguese / PT‑PT) + very good English
Employment type: Full‑time contract of mandate / B2B through the Polish office (final setup subject to legal & tax confirmation)
About the role
Wewo Media, a Polish company specializing with online advertising and sales, is expanding its Portuguese‑market team. We are looking for customer service and phone sales specialists to handle conversations with Portuguese‑speaking customers and prospects. Depending on the project, you will work with warm leads and cold leads.
What you will do
- Handle outbound calls in native European Portuguese
- Provide services and information and product guidance to Portuguese‑speaking customers
- Run phone sales or client acquisition conversations: qualify, present, and close opportunities
- Work with warm leads (inbound / pre‑qualified) and cold leads (outbound prospecting), depending on the assigned project
- Document activity accurately in our CRM
- Communicate internally in English (with the team and managers in Poland)
- Direct approach to the customer
- Presentation of the company's services.
- Teamwork with daily monitoring.
- Always in a good mood, motivated, and focused on the goal.
Requirements
- Native Portuguese (PT‑PT), required
- Very good English (spoken and written), required - this is the working language with the Polish team and future English version projects
- At least 2 years of experience in a call centre / contact centre - as preferred
- Experience with customer service and/or telephone sales (telemarketing, telesales, inside sales)
- Comfort working both inbound service and outbound sales
- Your own equipment (computer, headset, stable setup), required
- Fast, reliable internet connection, required
- Quiet, professional home workspace or any other you choose (before we open office)
- Self‑discipline and reliability in a remote setup
What we offer
- Fully remote work to start, with a future office option
- Work on real projects for Portuguese‑speaking customers
- Warm and cold lead campaigns, variety of work depending on the project
- Contract through our Polish office (stable, English‑speaking international team)
- Salary: €1150–1,650 gross per month + bonuses
- Initial and ongoing training (paid)
- Mandate contract = base salary + commissions - starting earnings of €1150
- Performance bonuses + monthly incentives
- Real progression
- A dynamic digital and call center environment with a team spirit and mutual support.
- Chance to attend to fairs, events and conferences
- a supportive group.
How to apply
Send your CV (in English) to our managers, type a topic of an email with formula: HR_NAME_BIRTHYEAR_REMOTE_PT_26 (example: HR_MARIA_1993_REMOTE_PT_26) and send it to: contact@wewomedia.com
Please include: your city in Portugal, your Portuguese and English level, years of call‑centre experience, and confirmation that you have your own equipment and a fast internet connection.
PS. We plan now to open office in Lisbon, if you are interested to help us build it from scratch and be first on the ship, lets talk as well with our HT Team.
Pagamento: 1 150,00€ - 1 650,00€ por mês
Benefícios:
- Horário flexível
- Reembolso de cursos
- Trabalho remoto
Localização do trabalho: Remoto