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ofertas de emprego: remote customer support with portuguese

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    • Strong communication and customer service skills.
    • Assist with account management and billing enquiries.
    • Relocation support for candidates living far from the…
    • Ver todas as Ofertas de emprego de Twentoo – ofertas para Lisboa – Ofertas de emprego de Customer Support Representative em 1250 Lisboa
    • Pesquisa por salário: salários de Spanish-speaking Customer Support Representative | Remote, Portugal - 1250 Lisboa
    • Deliver professional and solution-oriented support while ensuring high customer satisfaction.
    • Provide customer support in German via phone, email, and chat.
    • Provide professional and empathetic customer support.
    • Previous customer service experience is an advantage.
    • Collaborate with an international and multicultural…

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Job Post Details

Spanish-speaking Customer Support Representative | Remote, Portugal
Twentoo
1250 Lisboa
•
Teletrabalho
Período Integral
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Dados da vaga

Nenhuma informação sobre salário fornecida
Período Integral
De Teletrabalho in 1250 Lisboa

Descrição Completa da Oferta

Position: Customer Support Representative

Location: Remote, mainland Portugal

Work model: 100% Remote (occasional office attendance when required)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Support Spanish-speaking customers of a leading global entertainment streaming platform

  • Assist with account management and billing enquiries

  • Provide technical troubleshooting and guide customers through platform-related questions

  • Ensure timely resolution and a positive customer experience

  • Escalate complex issues to the appropriate teams

REQUIREMENTS:

  • Fluent Castilian Spanish and English at B1 level minimum

  • Fluency in Basque, Catalan and Valencian, or Galician (alongside Castilian Spanish)

  • Strong communication and customer service skills

  • Basic technical troubleshooting and digital literacy

  • Flexibility to work rotational shifts, including weekends

  • Based in, or willing to relocate to, mainland Portugal

  • Previous Customer Support or Technical Support experience is a strong advantage

OFFER:

  • Competitive salary paid in 14 instalments per year

  • Health insurance from the first day of employment

  • Meal allowance per day worked

  • Documentation support

  • Relocation support for candidates living far from the office (airport pick-up, accommodation, relocation reimbursement)

  • And many more!!

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