German speaker- order support

Maria Costa
Teletrabalho
1 045 € - 1 195 € por mês

Dados da oferta

Remuneração

  • 1 045 € - 1 195 € por mês

Tipo de oferta

  • Integral/Full-time

Localização

Remoto

Descrição Completa da Oferta

We’re Hiring: German Speaker Customer Support

We are looking for a German-speaking Customer Support Agent with good computer skills to join our team.

Requirements:

  • Fluent German (C1/C2), B2 English
  • Good communication skills
  • Comfortable using computers and different systems/tools
  • Customer-oriented mindset
  • Previous support experience is a plus

What we offer:

  • Competitive salary
  • International environment
  • Training and career growth opportunities
  • Friendly team atmosphere

Functions:

  • Provide customer support in German via phone, email, and chat
  • Assist customers with orders, shipping updates, returns, and refunds
  • Handle customer inquiries in a professional and timely manner
  • Support customers with account and product-related questions
  • Use internal systems and tools to manage customer requests
  • Maintain accurate records of interactions and case updates

All customer and company data must be handled in compliance with GDPR regulations, ensuring confidentiality and data protection at all times. Your CV may be shared with the hiring company, for recruitment purposes.

Pagamento: 1 045,00€ - 1 195,00€ por mês

Benefícios:

  • Cartão/Ticket refeição

Localização do trabalho: Remoto