ofertas de emprego: operations analyst

Summary of the Role

As a Business Analyst in AirOps Operations, you’ll help improve how we work by analyzing processes and tools, identifying opportunities for improvement, and supporting the implementation of solutions that make our operations more efficient.

Your Main Responsibilities

• You’ll work with stakeholders to gather and document business needs and ensure clear understanding of goals and processes.

• You’ll analyze AirOps processes and tools, identify trends, and suggest improvements.

• You’ll support testing and validation of new tools to ensure they meet business needs.

• You’ll help set up dashboards and reports to track performance using internal and corporate tools.

• You’ll collaborate with teams across implementation, manufacturing, support, and government to define and improve processes.

• You’ll manage invoice-related tasks and coordinate with the Revenue Manager.

• You’ll contribute to ongoing transformation projects, including integration with VisionBox.

About You

• You have a degree in Business Administration, Information Technology, or a related field (or equivalent experience).

• You have experience working in support, manufacturing, or internal operations.

• You are proficient in Visio, ARIS, or other process mapping tools.

• You are comfortable using documentation tools such as Microsoft Word, Confluence, and SharePoint.

• Familiarity with ServiceNow or SAP is beneficial.

• You have excellent written and spoken English.

• A Business Analysis certification (e.g., CBAP, CCBA) is a plus.

• You have good problem-solving and communication skills and can work independently. Plus you have strong organizational skills and attention to detail.

What We Can Offer You

• A critical mission and purpose – Power the future of travel with impact.

• A truly global DNA – Work in a diverse, international environment.

• Great opportunities to learn – Grow through training and collaboration.

• A caring environment – Support for your professional and personal well-being.

• A complete rewards offer – Competitive salary, bonus, and benefits.

• A flexible working model – Work in a way that suits you best.

• A diverse, equitable, and inclusive community – Be part of a culture of belonging.

• A reliable company – Built on trust and long-term relationships.

Are you the one we’re looking for? Apply now!

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