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ofertas de emprego: apoio ao cliente espanhol

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¡ATENCIÓN! Spanish (Espanhol) Customer Advisor - Payment platform - Start 12/11!
GentleWay
·
5.0
Lisboa
A partir de 920 € por mês
Período Integral
Candidatar-se agora

Dados da vaga

A partir de 920 € por mês
Período Integral
De Lisboa

Descrição Completa da Oferta

Project details:

  • Start date: 12/11
  • As a Spanish & English Customer Advisor, you’ll assist users and enhance their platform experience, driving business success.
  • Work in our modern office in Lisbon, Parque das Nações
  • Recruitment & hiring process 100% online

This job is to support a leading provider of payment solutions and business technology.

Their innovative platform helps businesses of all sizes process payments, manage inventory, schedule appointments, and handle online orders seamlessly. By streamlining daily operations, they enable businesses to work more efficiently and enhance customer experiences.

Your responsibilities:

  • Assist business clients in Spanish & English with inquiries, troubleshooting, and platform optimization.
  • Provide excellent support through phone, email, and chat, maintaining a professional and friendly demeanor.
  • Verify account details and ensure adherence to security and regulatory standards.
  • Quickly identify and resolve customer issues to improve their experience.

Our expectations:

  • You speak Spanish or Catalan in proficiency (at least C2)
  • You speak Fluent English (at least C1)
  • You are self-motivated, and you like to work in the team
  • You are looking for an energetic environment

Main duties:

  • Starting date: 12/11
  • Full time employment, 6 months fixed-term renewable contract
  • Private Health insurance with a dental plan
  • Work in our modern office in Lisbon, Parque das Nações
  • Training is provided at the beginning of the work
  • Recruitment & hiring process is 100% online
  • Rotating work schedule: 24/7 (8 hours/day, 40 hours/week, 5 days/week) - 2 rotating days off

Competitive salary and remuneration system(incl. Meal allowance)

  • Basic salary: 870€ gross per month
  • 2 extra salaries per year
  • Fixed project bonus: 50€ gross/month
  • meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
  • Night shift allowance (if applicable)
  • Transport allowance - 20 €/month

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

Catalan Customer Support, Spanish Customer Support, Payment Solutions, Customer Service, Lisbon, Account Management, Call Center, Catalan Speaker, Spanish Speaker, Payment Platform, Customer Care, Technical Support, Suporte ao Cliente em Catalão, Suporte ao Cliente em Espanhol, Soluções de Pagamento, Serviço ao Cliente, Lisboa, Gestão de Contas, Call Center, Falante de Catalão, Falante de Espanhol, Plataforma de Pagamentos, Apoio ao Cliente, Suporte Técnico, Atención al Cliente en Catalán, Atención al Cliente en Español, Soluciones de Pago, Servicio al Cliente, Lisboa, Gestión de Cuentas, Call Center, Hablante de Catalán, Hablante de Español, Plataforma de Pagos, Atención al Cliente, Soporte Técnico, Atenció al Client en Català, Atenció al Client en Espanyol, Solucions de Pagament, Servei al Client, Lisboa, Gestió de Comptes, Call Center, Persona que Parla Català, Persona que Parla Espanyol, Plataforma de Pagaments, Atenció al Client, Suport Tècnic

Tipo de puesto: Tiempo completo

Sueldo: A partir de 920,00€ al mes

Pregunta(s) de postulación:

  • When is the closest possible date to start for you?
  • Are you ready to work in the office in Lisbon - Oriente?
  • Your current location (city):
  • Your email and phone number are mandatory to proceed your application in this recruitment, please leave them here:
  • Have you ever worked at Concentrix/Webhelp in Portugal or were you in the recruitment process with them before? If so, please leave a comment here:
  • This offer is connected with our client Concentrix (formerly Webhelp). Are you okay with continuing with your application?
  • Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
  • Do you speak English at working proficiency level (min. B2+)?
  • This project currently runs in two shifts (Monday to Friday), but it may change to a 24/7 shift model (40 hours / 5 days per week with 2 rotating days off). Are you okay with this? Please let us know here:
  • Is Spanish your first language?

Escolaridad:

  • High school or equivalent (Obligatorio)

Idioma:

  • español como mínimo nivel C2? (Obligatorio)
  • inglés con un nivel mínimo B2+? (Obligatorio)

Lugar de trabajo: Empleo presencial

Candidate-se facilmente a essa ofertaRegiste o seu currículo