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ofertas de emprego: workday crm

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Job Post Details

CRM Engineer - job post

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Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a CRM Software Engineer, and you’ll do the same.

Working within the strategic framework set-out by the Director of Digital Development and Operations, the Application Administrator will play a leading role in Convatec’s drive to provide a World-Class Customer Experience through Digital Channels.

Duties and Responsibilities

  • Responsible to maintaining, upgrading and configuring the platform,
  • Managing the onboarding, support, training and offboarding of application users,
  • Monitors and create report for various aspect of the platform such as usage, security and performance,
  • Manage and run data queries,
  • Attending to Agile Ceremonies,
  • Participate in testing and evaluating new programs,
  • Working closely with other members of the cross functional team,
  • Determining operational practicality
  • Maintaining application documentation.
  • Possibility to work during weekend inside a support rotation programme

Skills & Experiences required.

  • Experience working on the D365 CE platform in a development and/or administrator role
  • Experience working on the Power platform and creating power automate processes
  • Experience of .Net, JS coding and SQL
  • Working with Sales, Service & marketing CRM Users
  • Working knowledge with data extraction, transformation and upload tools such as Kingswaysoft, Power Automate or similar tools
  • Experience with Marketing Automation and Telephony tools such as Click Dimensions and Genesys or similar tools
  • Experience working on a highly customized D365 system
  • Knowledge of CRM plugin coding, xrm toolbox or similar tools

Must have

  • Excellent analytical, problem-solving, and communication skills,
  • Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups
  • Good knowledge of Agile methodology and principles by regularly learning it
  • Working knowledge of Software Development Lifecycle
  • Graduate degree in computers or business discipline
  • Consultative approach with blend of pragmatism and assertiveness,
  • Fluency in English

Our products make a big difference every day. So will your contribution. The work you do will mean more, because it’ll make things better for your team, our business or our customers’ lives. It’ll inspire you to deliver to your very best. And we’ll be right behind you when you do.

This is a challenge more worthwhile.

This is work that’ll move you.



Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

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