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Job Post Details

Türkçe/ Turkish Speaking Advertisers Support for FACEBOOK, start 07/10 - job post

GentleWay
5.0 de 5 estrelas
Lisboa
Até 1 411 € por mês

Dados da oferta

Veja como os detalhes da oferta se ajustam ao seu perfil.

Remuneração

  • Até 1 411 € por mês

Tipo de oferta

  • Full-time

Localização

Lisboa

Descrição Completa da Oferta

  • Language: Turkish/ Türkçe
  • Start date: 07/10
  • Join one of the leading tech companies!
  • We don't need any experience, we offer training!
  • Recruitment process 100% online

The company:

Meta is a leading technology company, formerly known as Facebook, Inc. It owns popular platforms like Facebook, Instagram, WhatsApp, and Oculus, and focuses on social networking, virtual reality, and advancing the metaverse.

Your responsibilities:

Assist Facebook and Instagram advertisers in a dynamic environment. Your main tasks include resolving technical issues, reporting bugs, and guiding users on the platform to improve their advertising experience and satisfaction. You will be part of a motivated, multilingual support team, helping customers after they purchase ad placements or use Facebook/Instagram products.

Part of your daily activities will be:

  • Support small and medium-sized businesses (SMBs) via live chat, email, and phone, in both Turkish and English. Outbound calls are required for email support and recommended for chat to ensure timely resolution.
  • Provide pre- and post-sales support for self-service products.
  • Improve clients' experiences with product and tool support.
  • Identify trends and resolve issues affecting multiple SMB clients.

Main duties:

  • Starting dates: 07/10
  • Fixed-term, renewable employment contract (12 months)
  • Work in our modern office in the center of Lisbon!
  • Working schedule: Monday- Sunday, 07:00-00:00: (5 days a week/ 8hours/day - 40h/week for full-time employment)
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
  • Private health insurance (in addition to standard insurance)
  • 22 days of paid vacation per year

· Competitive salary and remuneration system(incl. Meal allowance)

-approx. 1077.47 € € gross x 12 months - basic salary,
-89.79 € gross / month - Christmas bonus
- 89.79 € gross / month - holiday bonus
-7 € / day (c.a. 154€ /month) - Meal allowance

Our expectations:

  • You speak Turkish in proficiency
  • You speak English (at least B1)
  • You don't need to have a previous experience, we offer training
  • You are looking for an energetic environment

For candidates from abroad, additionally:

  • Airline ticket purchased by the company or immediate refund after signing the contract
  • Airport pick-up and administrative assistance with your incorporation in Portugal
  • Subsequent reimbursement of flight costs
  • Free annual flight home
  • Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
  • Free Portuguese courses, water sports activities, soft trekking and much more

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

İş Türü: Tam zamanlı

Maaş: aylık en fazla 1.411,00€

Başvuru Soruları:

  • Your e-mail and phone number are mandatory for processing your application. Please enter them here:
  • Your current location(city):
  • When is the closest possible starting date for you?
  • Are you ready to work in our office in Lisbon?
  • This offer is related to our client Teleperformance Lisbon. Are you okay with continuing with your application?
  • Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

Dil:

  • türkçe min C2 (Zorunlu)
  • İngilizce min B1 (Zorunlu)

Beklenen Başlangıç Tarihi: 07.10.2024

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