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Job Post Details

ITALIAN Customer Support Streaming Platform/ HOME OFFICE-REMOTE / Start 31.07 /BONUS 2000€ - job post

ProRekruter jobs -Portugal
5.0 out of 5
895€ - 995€ por mês

Dados da oferta

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  • 895€ - 995€ por mês

Tipo de oferta

  • Full-time

Descrição Completa da Oferta

PT: MUITO URGENTE! Suporte ao cliente -Serviço de streaming / home office-REMOTO / Início 31.07
IT: MOLTO URGENTE! Assistenza clienti - Servizio di streaming / Home Office-REMOTE / Inizio 31.07

With this position we offer attractive project bonus - 2000€ gross:

  • 500€ paid on the 4th month of contract
  • 500€ paid on the 7th month of contract
  • 500€ paid on the 10th month of contract
  • 500€ paid on the 13th month of contract

✅ Location: We offer remote work system ONLY in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!

  • Possible start date: 31.07
  • We don’t need any experience, we offer training!
  • Shifts system: Monday -Sunday (7:00 –21:00)-40h/5days per week incl. Public Holidays (2 rotational days off)

Our client is a premier streaming service that offers a vast collection of movies, TV shows, and original content from well known brands! The platform delivers magical entertainment experiences to millions of subscribers worldwide.
Join our team to be part of an innovative, creative, and dynamic environment where storytelling comes to life and inspires audiences of all ages.

✅ As a Customer Support you will:

  • Support of all customers’ requests in Italian by phone, chat and social media
  • Support viewers with account and application issues, especially regarding software functionality and configurations
  • Serve as the first point of contact for viewers and act as a vital brand ambassador
  • Deliver accurate and real-time responses to viewers' inquiries.
  • Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken.

✅ Competitive salary and remuneration system (incl. meal allowance):

  • 895€ gross x 14 months -basic salary
  • up to 100€ gross performance bonus/month
  • meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
  • 20 €/month - Transport allowance
  • plus EXTRA PROJECT BONUS - in total 2000€ gross (500€ gross paid after 4th, 7th, 10th and 13th month of contract!

✅ What do we offer?

  • Possible start date: 31.07
  • Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
  • Complete online hiring process regulated & we send the EQUIPMENT to your home!
  • Shifts system: Monday -Sunday (7:00 – 21:00)-40h/5days per week incl. Public Holidays
  • We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
  • Personal and career development programs and mentoring to develop skills
  • Complete online hiring process regulated & we send the EQUIPMENT to your home!
  • A Bring a Friend Program with attractive incentives
  • Private Health Insurance from day 1
  • Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

✅ What do we expect?

  • You speak Italian (at least C2 level)
  • You speak communicative English – min. B2 level
  • You live in Portugal
  • You are customer-oriented and enjoy interacting with people

EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure?
Then apply to start your new career! We look forward to you !

* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy

# assistente administrativo; apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; operador de call center; companhias aéreas, Italiano, Italiana, falantes de italiano, teletrabalho, remoto, Disney+

Job Type: Full-time

Pay: 895.00€ - 995.00€ per month

Application Question(s):

  • Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
  • Your current location:
  • When is the closest possible date to start for you?
  • If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
  • Do you speak Italian native/near native?
  • Are you ready to work remotely from one of the districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja or Faro?
  • This offer is connected with our client Concentrix + Webhelp. Are you okay with continuing with your application?


  • Italian (C2-native) (Required)
  • English (min. B2) (Required)

Expected Start Date: 31/07/2024

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