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ofertas de emprego: teletrabalho, zona - Leiria

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Job Post Details

Dutch Orders Support for Apple / REMOTE - Home Office / Start 15.07 & 29.07 - job post

ProRekruter
5.0 out of 5
PortugalTeletrabalho
1 144€ por mês
Taxa de resposta às candidaturas de 75% ou mais nos últimos 30 dias, o que normalmente leva 3 dias.

Dados da oferta

Veja como os detalhes da oferta se ajustam ao seu perfil.

Remuneração

  • 1 144€ por mês

Tipo de oferta

  • Full-time

Descrição Completa da Oferta

EN: Dutch Orders Support for Apple / REMOTE - Home Office / Start 15.07 & 29.07
NL: Nederlandstalige bestelondersteuning voor Apple REMOTE - Home Office / Start 15.07& 29.07
PT: Suporte para pedidos em holandês para da Apple / REMOTE - Home Office / Início 15.07 e 29.07

Location: all over Portugal (mainland)

  • Start date: 15.07 & 29.07
  • Remote work system from anywhere in Portugal (mainland) - Monday to Sunday from 07:00 to 23:59 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
  • We don't need experience, we offer training (10 days)!

The company:

Our client is Apple: Pioneers of innovation, creators of iconic products, and champions of creativity. Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.
Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.

We are growing in our Retail Back-office team and if you are Dutch speaking Apple fun looking for a new challenge & working from home in Portugal opportunities, this offer is just for you!

As a Customer Support you will:

  • Resolve complex issues related to online orders, ensuring customers receive top-tier consumer electronics
  • Focus on swiftly resolving issues throughout the lifecycle of online purchases, from order placement to delivery and beyond
  • Collaborate with partners to resolve issues
  • Conduct thorough investigations to make decisions affecting customer and partner relationships
  • Maintain records in SAP, demonstrating a high level of attention to detail and adherence to KBase protocol for accurate documentation.

Competitive salary and compensation system from 1144€gross /month:

  • 980€ gross x 12 month - base salary
  • 164€ / Month- Christmas bonus + holiday bonus
  • 7 € / day (c.a. 154€ /Month) - Meal allowance paid via the food card that can be used in supermarkets, cafeterias and restaurants
  • Extra paid night hours & weekends (according to the Portuguese law)

What else do we offer?

  • Start date: 15.07 & 29.07
  • Home office throughout Portugal (except islands)
  • Remote work system from anywhere in Portugal (mainland) - Monday to Sunday from 07:00 to 23:59 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
  • Private health insurance (in addition to standard insurance)
  • 22 days paid vacation per year
  • Complete online hiring process regulated

What do we expect:

  • Fluency in Dutch (C1 - native level)
  • Proficiency in English - (min. B2 level)
  • You live anywhere in Portugal (mainland) or you are ready to relocate there
  • Willingness to work in a back-office environment with customer satisfaction in mind
  • Ability to proactively utilize strong problem-solving skills to deliver customer-focused solutions.
  • Knowledge of SAP is an advantage; otherwise, we can help with that.
  • We do NOT require previous experience, we will teach you everything during 10 training days!

EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure ?

Then apply with your CV to start your new career!

We look forward to you !

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position

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Job Type: Full-time

Pay: From 1,144.00€ per month

Application Question(s):

  • When is the closest possible start date for you?
  • Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:
  • Your current location (city):
  • Are you legally authorized to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

  • This offer is related to our client Teleperformance Portugal. Are you okay with continuing with your application?
  • Is your English language at working proficiency level (min. B2)? Please confirm here:
  • Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
  • Is your Dutch language at working proficiency level (C1-native)? Please confirm here:

Language:

  • English communicative (Required)
  • Dutch (at least C1 level) (Required)

Expected Start Date: 15/07/2024

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