Resultados da pesquisa

If you're fluent in German and enjoy solving problems while helping people find the right solutions, this role might be for you. Join a remote-first team where your communication skills and tech curiosity meet real customer impact.

Languages Required:

- German: Native level

- English: Solid B2 level

What You'll Do:

- Customer Support: Handle incoming requests via phone, email, and chat.

- Case Management: Accurately log customer interactions and issues in internal systems.

- Customer Satisfaction: Keep customers updated on issue status; aim for top satisfaction scores.

- Post-Sales Service: Support requests related to deliveries, warranties, and refunds.

- Sales Support: Help customers with product inquiries and promote solutions to increase revenue.

- Sales Goals: Meet quarterly sales targets while ensuring an excellent customer experience.

- Order Management: Process and track customer orders; update CRM with accurate data.

What We’re Looking For:

- Strong communication skills, empathy, and team spirit

- Tech-savvy with quick learning ability

- Experience in customer service (preferred)

- Sales experience is a plus

- Willingness to work on rotational shifts (Monday–Saturday)

What We Offer:

- Base Salary: €1,300 gross/month x 14 months

- Performance Bonus: Up to €225/month gross

- Meal Allowance: €7.23 per working day (meal card)

- Transport Allowance: €20/month

- Health Insurance:

Covered from day 1 (with employee contribution)

Free after 6 months of contract

Working Hours:

Shift Schedule: Rotational shifts between 08:00 – 19:00, Monday to Saturday (incl. bank holidays)

Days Off: Sunday + 1 rotational weekday

Contract Type:

Initial Contract: 6 months

Extension: Possibility of renewal

Ready to join a dynamic team in a growing tech environment? Apply now and bring your customer care and sales skills to the next level!

Note: EU citizenship or full working rights are required

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

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Job Type: Full-time

Pay: 1,300.00€ - 1,600.00€ per month

Application Question(s):

• Please provide us with your private email address:
• When can you start working?

Language:

• English (Required)
• German (Required)