ofertas de emprego: scheduler

You are English speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - English speaking to Lisbon in Portugal

Your working day :

• Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
• Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
• Provide pre and post-sales support for all self-service products;
• Provide product and tool support to enhance clients’ experience;
• Identify trends and solve problems facing multiple SMB clients;
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
• Provide vital product insights and feedback from customers to engineering.

What you need to know to have a chance of getting this job :

• Fluent in English (C1)
• Great communication
• Aptitude for problem-solving
• Excellent communication skills: verbal, written, listening skills
• High school diploma or equivalent (mandatory)
• Valid work permit in Portugal

You will benefit :

• ✅ 12-month renewable contract
• ✅ Work in office in sunny Lisbon
• ✅ Initial training during 3 weeks
• ✅ Work schedule : Monday to Sunday between 6am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off
• ✅ Private Heathcare & Dentalcare from contract signature
• ✅ Stable work and career progression;
• ✅ Great activities

Starting date : March 31st or April 7th 2025

You can send your application directly via our Career Website :

https://worldtalentselection.zohorecruit.eu/jobs/Careers/35450000002290001/Customer-Delight-for-Social-Media---English-speaker-m-f-x---DAY-SHIFT?source=CareerSite

Job Type: Full-time

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• English fluent C1 (Required)

License/Certification:

• Work Permit in Portugal (Required)