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ofertas de emprego: recruit4work s.l.

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5 ofertas

Job Post Details

Customer Service Agent - job post

Recruit4Work S.L.
2 avaliações

Descrição Completa da Oferta

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent. As such, you will be responsible for providing exceptional service and support to our clients. You will engage in telephone and/or email communication with third parties and international contacts to verify their payment information. Additionally, you will be responsible for managing incoming calls and emails, assisting users through email and phone, and maintaining client relationships.


  • Support the user through email, phone.
  • Maintain client relationships
  • Respond to incoming calls, email
  • Getting in touch with clients+ getting a firm answer from the company if the IBAN belongs to it or not
  • Trustpair was born out of a strong conviction that manual controls of third-party data are time-consuming, costly and fallible for companies. Trustpair makes third-party data reliable throughout the Procure-to-Pay process, allowing teams to focus on the essentials. How? The platform, based on Artificial Intelligence, automates third-party controls and strengthens process security.
  • Contact by telephone and/or e-mail with third parties and International for the purpose of verifying their payment information.
  • Management of incoming calls and emails.

  • Proficient in French or Dutch or German and English language
  • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
  • Experience at email and phone calls
  • Demonstrate patience when communicating and solving issues
  • Treat all data and personal information with utmost confidentiality
  • Proactive, self-motivated and a great team player

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months contract)
  • Meal Allowance paid in voucher card
  • Additional Benefits
  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • Work from home in Portugal (you can work from different Portuguese cities)
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