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Quality Assurance Analyst - CUSO SG - job post

Natixis in Portugal
3.9 out of 5



Descrição Completa da Oferta

Company Description

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.

Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.

The Centre of Expertise, based in Porto, currently has more than 2,400 employees from over 30 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group. The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

In 2024, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time. This certification recognizes excellence in people practices, following the example of our head office, in France, who was certified Top Employer France for the eight year in a row.

Job Description

Natixis is a France-based, multinational financial services organization, which offers a diversified array of financing and capital markets solutions for institutional clients and counterparties. In the Americas, Natixis has a Corporate Investment Banking branch and subsidiaries in New York, representative offices in LA and Houston, a branch in Montreal, Canada and several representative offices in Latin America as well as an Asset Management business through Natixis Investment Managers’ distribution and service groups including Natixis Distribution, LLC (a limited purpose US broker-dealer and the distributor of various US registered investment companies for which advisory services are provided by affiliated firms of Natixis Investment Managers). All of the above forms the BPCE / Natixis Combined U.S Operations (CUSO).

As part of the Combined US Operations organization, the CUSO Quality Assurance Analyst will play a key role in the CUSO Internal Control Framework by conducting quality controls on the CUSO Risk & Compliance Group activities to ensure their adherence to the CUSO Policies & Procedures and assess quality of CUSO Risk & Compliance processes ie if they are operating as expected and in line with the relevant CUSO Policies & Procedures.

Essential duties and responsibilities

The duties of the CUSO Quality Assurance Analyst are as follows but not limited to:

  • Execute quality controls of the CUSO Annual Control Plan assigned to the analyst
  • Prepare and report control results including identified anomalies/findings and proposed corrective measures as per the control procedure, under the required format of the control report and in the control management tool used for that purpose
  • Present and discuss control results with US stakeholders
  • Assist in performing the annual control plan and tracking the status of the plan throughout the year
  • Proactively propose new controls and enhancements to existing controls
  • Assist in the development and implementation of new and enhanced controls
  • Help prepare and report metrics tracking control execution progress
  • Contribute to reporting to senior management and regulatory authorities when required

  • Minimum Bachelor’s degree from an accredited University/College in Banking, Finance, Accounting, Management, Economics or other business-related discipline
  • 3 to 5 years’ experience of working in financial services and conducting control activities
  • Previous experience of working in an international bank operating in the US would be an advantage.
  • Proficiency in Microsoft Office tools
  • Strong interpersonal skills, good oral and written communication skills to successfully interact with various internal and external stakeholders including senior management
  • Client focused and ability to effectively and quickly build relationships and establish trust, respect, competence and confidence
  • Ability to challenge, identify and solve problems
  • Well organized, detail oriented, hard working, diligent team player who possesses cultural awareness, intellectual maturity and adaptability to work effectively with various functions of the bank
  • Ability to work in a multicultural environment
  • Fluency in English for interaction with US stakeholders

We will only consider English CV's.

Additional Information

At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant’s gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.


Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.

Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.

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