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Job Post Details

HOMEOFFICE / REMOTE German Customer Care & Sales-Cruise line(Deutsch-Alemão) start 29.05! - job post

GentleWay
5.0 de 5 estrelas
Porto•Teletrabalho
A partir de 1 100 € por mês

Dados da oferta

Remuneração

  • A partir de 1 100 € por mês

Tipo de oferta

  • Período Integral

Descrição Completa da Oferta

Project details:

  • Start date: 29.05
  • Fully remote work from anywhere in Portugal (except islands)
  • Perfect opportunity for communicative candidates with an interest in tourism and international customer contact!
  • Previous experience in sales is required for this role

This job is support for the world's leading cruise lines offers guests unforgettable trips to popular destinations and extraordinary experiences on board.
In your role as a customer service representative, you will support travelers with questions about bookings, itineraries and services to ensure they experience a pleasant and stress-free trip.

Your responsabilities:

  • Assist German- Speaking clients with cruise bookings and manage reservations (inbound calls only).
  • Answer inquiries regarding destinations, ships, and pricing.
  • Follow up on and handle booking changes.
  • Sell and recommend cruise packages.
  • Offer upgrades and additional products to enhance the cruise experience.

Our expectations:

  • Proficiency in German
  • English at minimum B2 level
  • Excellent communication skills
  • You already live in Portugal (mainland)
  • Team-oriented mindset and self-motivation
  • Previous experience in sales

Main duties:

  • Possible start on 29.05
  • Remote work from anywhere in Portugal (except islands)
  • We provide work equipment & send it to your home
  • Working hours: Monday - Friday 8:00 - 18:00, Saturday-Sunday 8:00 - 17:00 (8h/day, 5 days/week, 40h/week – 2 rotating days off)
  • Full time employment, 6 months fixed-term renewable contract
  • Training provided at the start of employment
  • Private Health insurance with a dental plan

Competetive Salary and bonuses:

  • €1100 gross x 14 months
  • €7.23 net/day – meal voucher – issued as a prepaid card

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

Art der Stelle: Vollzeit

Gehalt: ab 1.100,00€ pro Monat

Bewerbungsfrage(n):

  • Dieses Angebot gilt für unseren Kunden Concentrix (ehemals Webhelp). Sind Sie damit einverstanden, mit Ihrer Bewerbung fortzufahren?
  • Um Ihre Bewerbung für diese Stellenausschreibung fortzusetzen, sind Ihre E-Mail-Adresse und Telefonnummer zwingend erforderlich. Bitte hinterlassen Sie diese hier:
  • Wann ist für Sie der nächstmögliche Starttermin?
  • Ihr aktueller Standort (Stadt):
  • Haben Sie schon einmal bei Concentrix/Webhelp in Portugal gearbeitet oder waren Sie im Einstellungsprozess? Wenn ja, hinterlassen Sie bitte hier einen Kommentar:
  • Do you have an experience in sales?

Sprache:

  • Deutsch min C2 (Erforderlich)
  • Englisch min B1 (Erforderlich)

Voraussichtliches Einstiegsdatum: 29.05.2025

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