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2nd Level Support - job post

ALSO Group
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Tipo de oferta

  • Período Integral

Descrição Completa da Oferta

2nd Level Support Developer Java

Germany, Remote

ALSO is one of the leading technology providers for ICT industry, currently active in 30 countries in Europe and in a total of 144 countries worldwide via Paas.

ALSO Holding AG (ALSN.SW) (Emmen / Switzerland) connects customers and suppliers from the ICT industry. For more information, visit https://also.com

We are looking for a skilled, hands-on and highly experienced Support Developer to join our Team

We offer you a dynamic environment and the opportunity to work in agile, motivated and experienced international team with constant learning opportunities.

It is one of our fundamental values to respect human rights and to ensure that they are respected. This includes, in particular, respecting the personal dignity and privacy of each individual. Ethical behaviour is also expected of all our employees in business dealings with our partners. We are committed to fair, unrestricted competition and do not allow our decisions to be influenced by gifts or invitations, let alone financial benefits. Improving the lives of all people through technology - that is ALSO's goal. This also includes protecting our environment and making careful use of the limited resources we have. For further reference, please refer to our Code of Conduct.

Job Description

  • Second level support for our internal customers, mainly via our Jira Helpdesk
  • Your main responsibility will be providing support for our B2B Java web shop solution
  • Coordinate the configuration of our systems to the needs of our partners
  • Hunt, document and fix bugs in our existing Java applications
  • Create and maintain external and internal documentation in our Wiki
  • Help implement and improve a customer-first service strategy

Your profile

  • You enjoy helping people and providing solutions to their problems
  • Curiosity to learn new things and quick at understanding new relations
  • Staying calm under time pressure and being good at organising tasks
  • Good technical understanding and analytical thinking
  • Basic knowledge and hands-on experience of Java software development and frameworks/technologies like Spring (Boot), JSP, REST, JSON, Vue.js
  • Basic knowledge of SQL and database systems (especially Oracle and MSSQL-Server)
  • Basic knowledge of Linux, Bash scripting and other forms of task automation
  • Good communication skills in English

We offer you

  • You will become part of an international environment that embraces diversity and professionalism
  • A dynamic and motivated team, with a good sense of humour
  • Freedom to take responsibility, grow within the team and ALSO
  • Working in a fast-forward company
  • Hybrid work model

We look forward to receiving your CV, application and salary expectation to Here

Job Type: Full-time


  • Java: 1 year (Required)
  • SQL: 1 year (Required)
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