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(Italian) - Italian Customer Advisor in Portugal
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Job Post Details
(Italian) - Italian Customer Advisor in Portugal - job post
Portugal•Modelo Híbrido
1 400 € - 1 650 € por mês
Dados da oferta
Veja como os detalhes da oferta se ajustam ao seu perfil.Remuneração
- 1 400 € - 1 650 € por mês
Tipo de oferta
- Full-time
Descrição Completa da Oferta
As a result of the merger of Switzerland's leading gigabit fiber optic cable network and one of the best mobile networks in the world, Sunrise UPC has a vision on becoming a National Champion!
Sunrise is growing and its Customer service expanded now to Portugal!
With our attractive approach to work life-balance, we want to become one of the most pleasant workplaces in Lisbon, where flexibility and trust form the foundation of a successful co-operation and where each employee’s individual work and life situations are given due consideration.
As a Technical Customer Advisor you will be:
- Handling inbound Customer calls
- Managing and analysing technical related queries (concerning fixed lines, internet, Sunrise TV), and handling complaints
- Giving recommendations and offering better solutions regarding our company’s products and services (based on the clients’ needs)
- Efficient Communication with our customers exceeding their expectations whilst guaranteeing quality standards set by Sunrise
Skillset of preferred candidate:
- Call center work experience
- Sales experience
- Languages: Italian (fluent) and English (advance)
- Strong Customer focus
- Flexibility and resilience
- Excellent communication skills
- Autonomous and precise work ethic
- Punctual and with time-management skills
- User knowledge of word, excel, outlook, teams, google drive
Our offer:
- Above Market Gross Salary (14 monthly payments per year)
- Attractive performance bonus linked to KPI’s
- Transportation and meal allowance
- Private Health insurance
- Hybrid model Work from home/office
If you bring your Passion for Customer Care you will certainly find a company with sustainable growth prospects.
Our vision is possible with your support!
Contratto di lavoro: Tempo pieno
Retribuzione: 1.400,00€ - 1.650,00€ al mese
Lingua:
- Inglese (Preferenziale)
- Italiano (Preferenziale)
Località:
- Portugal (Preferenziale)
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