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Job Post Details

Team Leader (French Speakers) - job post

Salt Services
3.7 de 5 estrelas
Lisboa

Dados da oferta

Tipo de oferta

  • Integral/Full-time
  • Período Integral

Localização

Lisboa

Descrição Completa da Oferta

At Salt Services, we believe exceptional leadership is the cornerstone of high-performing teams. A motivated, cohesive team begins with a leader who not only inspires and guides but also provides unwavering support throughout every stage of their journey.

As a Team Leader, you will play a pivotal role in driving operational excellence, fostering a culture of collaboration, and ensuring the delivery of outstanding results. If you are a good communicator with a genuine passion for leadership and a commitment to making a difference, we invite you to explore this exciting opportunity!

As a Team Leader, you will

Manage a team of Customer Service Representatives to deliver outstanding results.

Encourage team members to achieve departmental targets and promote a positive work environment

Ensure the team's performance meets expectations and adheres to our Core Process guidelines.

Develop and execute various projects to improve customer satisfaction and loyalty.

Act as the primary point of contact for employee issues and provide guidance in challenging situations with customers.

What We're Looking For:

Minimum experience as a Team Leader of at least one year.

Fluency in French: You must be able to communicate effectively in French (minimum C2 level).

Problem-Solving Skills: You enjoy troubleshooting and configuring a variety of technical systems and devices.

Flexibility: Willingness to work flexible hours (Monday to Saturday, from 07:00 to 21:00).

Personal Strengths: You are reliable, punctual, and customer-focused.

Be available for regular commuting or to plan a relocation to the area of our offices in Lisboa

What We Offer

Competitive Salary;

Meal allowance;

Transportation allowance;

Health insurance;

Opportunities for professional growth and development;

Integration into a motivated and collaborative team.

Tipo de oferta: Período Integral, Integral/Full-time

Benefícios:

  • Cartão/Ticket refeição
  • Seguro saúde
  • Subsídio de transporte

Horário de trabalho:

  • Turno de 8 horas

Remuneração suplementar:

  • Bónus de performance
  • Bónus trimestral

Possibilidade de deslocação diária/mudança de residência:

  • Lisboa, Distrito de Lisboa: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (Obrigatório)

Experiência:

  • Liderança de Equipas : 1 ano (Obrigatório)

Idioma:

  • Francês (Obrigatório)
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