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Job Post Details

Assistant(e) clientèle francophone -Plateforme de paiement - 3000€ de prime! start 29.05! - job post

GentleWay
5.0 de 5 estrelas
Lisboa
A partir de 950 € por mês

Dados da oferta

Remuneração

  • A partir de 950 € por mês

Tipo de oferta

  • Período Integral

Localização

Lisboa

Descrição Completa da Oferta

Project details:

  • Start date: 29.05
  • As a French & English Customer Advisor, you’ll assist users and enhance their platform experience, driving business success.
  • Signing bonus: €3000! (€750 paid after 3, 6, 9 & 12 months)
  • Work in our modern office in Lisbon, Parque das Nações
  • Recruitment & hiring process 100% online

This job is to support a leading provider of payment solutions and business technology.

Their innovative platform helps businesses of all sizes process payments, manage inventory, schedule appointments, and handle online orders seamlessly. By streamlining daily operations, they enable businesses to work more efficiently and enhance customer experiences.

Your responsibilities:

  • Assist business clients in French & English with inquiries, troubleshooting, and platform optimization.
  • Provide excellent support through phone, email, and chat, maintaining a professional and friendly demeanor.
  • Verify account details and ensure adherence to security and regulatory standards.
  • Quickly identify and resolve customer issues to improve their experience.

Our expectations:

  • You speak French in proficiency
  • You speak Fluent English ( B2)
  • You are self-motivated, and you like to work in the team
  • You are looking for an energetic environment

Main duties:

  • Start date: 29.05
  • Full time employment, 6 months fixed-term renewable contract
  • Private Health insurance with a dental plan
  • Work in our modern office in Lisbon, Parque das Nações
  • Training is provided at the beginning of the work
  • Recruitment & hiring process is 100% online
  • Rotating work schedule: 24/7 (8 hours/day, 40 hours/week, 5 days/week) - 2 rotating days off

Competitive salary and remuneration system(incl. Meal allowance)

  • Basic salary: 900€ gross per month
  • 2 extra salaries per year
  • Fixed project bonus: 50€ gross/month
  • meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
  • Night shift allowance (if applicable)
  • Transport allowance - 20 €/month
  • Signing bonus: 3000! (€750 paid after 3, 6, 9 & 12 months)

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

Type d'emploi : Temps plein

Rémunération : à partir de 950,00€ par mois

Question(s) de présélection:

  • Your e-mail address and telephone number are mandatory for processing your application. Please enter it here:
  • Your current location (city):
  • The closest possible starting date for you:
  • This offer is related to our client Concentrix (formerly Webhelp) Portugal. Are you okay with continuing with your application?
  • Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:
  • Is French your native language?
  • Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
  • Are you ready to work in our office in Lisbon Oriente?

Formation:

  • High school or equivalent (Requis)

Langue:

  • Français min C2 (Requis)
  • Anglais min B1 (Requis)

Date de début prévue : 29/05/2025

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