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Job Post Details

REMOTE /Nederlandstalige -Klantenservice - Matrasmerk/ Mo-Fri / 27.03 /Dutch - job post

8 avaliações
1 300€ - 1 400€ por mês

Dados da oferta

Veja como os detalhes da oferta se ajustam ao seu perfil.


  • 1 300€ - 1 400€ por mês

Tipo de oferta

  • Período Integral

Descrição Completa da Oferta

✅ NL: REMOTE /Nederlandstalige -Klantenservice - Matrasmerk/ Mo-Fri / 27.03
EN: REMOTE /Dutch -Customer service - Mattress brand/ Mo-Fri / 27.03
✅ PT:REMOTO / Holandês - Atendimento ao cliente - Marca de colchão / Seg-Sex / 27.03

✅ Location: all over Portugal (mainland)

  • Possible start: 27.03
  • It's start-up project, you can have influence on its shape from the scratch!
  • We offer remote work system in Portugal (mainland)
  • We don't need any experience, we offer training!
  • Private life friendly working schedule: Monday -Friday (9:00 - 18:00)-40h/5days per week incl. Public Holidays with weekends off!

✅ Our Client is a well-known mattress brand that specializes in providing memory foam mattresses. Launched in Germany, has gained international recognition for its focus on innovation, comfort, and customer satisfaction. The brand often features a combination of different foam layers to offer optimal support, pressure relief, and temperature regulation. Known for its convenience, their mattresses are typically delivered in a compressed and boxed format.
The company emphasizes a risk-free trial period and customer-friendly policies, contributing to its popularity in the mattress industry.

We are looking for reinforcements in the form of Dutch-speaking employees for our remote team all over Portugal.
We are looking for you, entrusted with the support of our customers!

✅ As a Customer Support you will:

  • Support of all customers' requests in Dutch mainly by phone, chat & email
  • Responds to client's questions and complains through the above mentioned communication channels
  • Maintains solid customer relationships by handling their questions and concerns with professionalism
  • Client's query types: invoicing, product consulting, delivery

✅ Competitive salary and remuneration system (incl. meal allowance):

  • 1283€ gross x 12months (or 1100€ gross x 14months) -basic salary,
  • up to 100€ gross monthly performance bonus,
  • meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
  • transport allowance: 20€ / month

✅ What do we offer?

  • Possible start dates: 27.03
  • Full time employment contract (according to the Portuguese law)
  • Complete online hiring process regulated & we send the EQUIPMENT to your home!
  • Private life friendly working schedule: Monday -Friday (9:00 - 18:00)-40h/5days per week incl. Public Holidays with weekends off!
  • We offer remote work system all over Portugal!
  • Private health insurance with a dental plan after 6 months in the company
  • We are certified Great Place to Work for 4 years!

✅ What do we expect?

  • You speak Dutch (at least C2 level)
  • You speak communicative English - min. B2 level
  • You live in Portugal
  • You are customer-oriented and enjoy interacting with people

EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure?
Then apply with your CV, we look forward to you !

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position

# teletrabalho, remoto, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, Klantenservice, medewerker klantenservice, operador de call center, Nederlands sprekende mensen, Matrassen, klantenadvies, rust, openingstijden, maandag t/m vrijdag, weekends vrij, Colchões, consultoria ao cliente, descanso, horário comercial, segunda a sexta, folga nos finais de semana, Mattresses, customer consulting, rest, business hours, Monday-Friday, weekends off

Job Type: Full-time

Salary: 1,300.00€ - 1,400.00€ per month

Application Question(s):

  • When is the closest possible start date for you?
  • Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:
  • Your current location (city):
  • Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm the basis on which you can work in Portugal (visa/work permit, etc.).

  • This offer is related to our client Webhelp Portugal. Are you okay with continuing with your application?
  • Is your Dutch language at working proficiency level? Please confirm here:


  • communicative English (Required)
  • Dutch (at least C2-level) (Required)

Expected Start Date: 27/03/2024

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