Resultados da pesquisa

Job Description:
We are seeking a German-speaking Customer Service Representative for a full-time position in Lisbon. The role is available on-site or in a hybrid format.

Main Responsibilities:

• Provide customer support in German via phone, email, and chat.
• Assist with after-sales requests, including deliveries, warranties, and refunds.
• Support incoming sales, promote products, and ensure customer satisfaction.
• Track and manage orders using our CRM system.
• Resolve customer issues by following established procedures.

Required Skills:

• Proficiency in German (C2 level required); native-level proficiency is advantageous.
• Proficiency in English (minimum B2 level); eliminatory tests will be part of the recruitment process.
• Strong communication skills, both written and verbal.
• Experience in customer service and problem-solving (preferred).
• Ability to work effectively in a team and adapt to rotating schedules.

Job Details:

• Location: Lisbon (on-site or hybrid).
• Contract: Renewable 6-month contract.
• Hours: Flexible, depending on client needs, with 2 days off per week.
• Health Insurance: Private coverage including dental care after 6 months.

Salary:

• Starting Salary: From €1,100 gross, depending on the project. The final amount will be confirmed during the initial call when the project is assigned.

Benefits:

• Performance Bonus: Up to €100 net per month (or more, depending on the project).
• Meal Allowance: €7.23 per day (net), loaded onto a Coverflex card, totaling €144.60 for 20 workdays.
• Transport Allowance: €20 net per month.
• Housing Assistance: If you opt for our accommodation, €280/month will be deducted from your base salary. Your flight ticket will be reimbursed after 6 months.

How to Apply:

• Submit your application with an updated PDF CV.
• Participate in a 20-minute WhatsApp call with our recruitment team.
• Pass the online selection tests (including a B2 English test).
• If selected, begin this new adventure in Lisbon!

By applying, you accept our privacy policy and consent to sharing your data with our client.

Job Type: Permanent

Possibilidade de deslocação diária/mudança de residência:

• Portugal: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (Obrigatório)

Idioma:

• Alemão (Obrigatório)
• Inglês (Obrigatório)