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ofertas de emprego: administrativo - Fundão

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3 ofertas
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Job Post Details

Dutch Customer Support (backoffice) Remote Work - job post

SmartRecruitments
PortugalTeletrabalho
1 200€ - 1 300€ por mês

Dados da oferta

Veja como os detalhes da oferta se ajustam ao seu perfil.

Remuneração

  • 1 200€ - 1 300€ por mês

Tipo de oferta

  • Full-time

Descrição Completa da Oferta

  • Back office position
  • Work from home in Portugal!

The Fraud Prevention Agent is responsible for reviewing suspicious web purchases, investigating data to determine whether orders should be accepted or canceled.

Responsibilities:

  • Accurately identify fraudulent activity.
  • Recognize and document suspicious behavior, identifying trends, and flagging emerging issues.
  • Communicate with customers via phone and email to gather crucial details that influence decisions.
  • Manage back-office operations.
  • Handle inbound calls from customers responding to callback requests.
  • Make outbound calls when necessary to clarify information with customers.

Requirements:

  • Dutch (C2 or C1) + Advanced English
  • Ability to work quickly and efficiently under deadline pressure.
  • Ability for deep analysis on customer data
  • Proven ability to work and make decisions with minimal supervision.
  • Interest in self and team KPIs – focusing on what can be done instead of what cannot be.

What we offer

  • Salary: 1298€ gross / month
  • Public and Private health insurance provided by the employer
  • Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
  • Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES:

  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Reimbursement of your initial flight expenses after 9 months of successful integration;
  • Free Portuguese lessons, sports activities, cooking lessons and much more!!

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

Job Type: Full-time

Pay: 1,200.00€ - 1,300.00€ per month

Application Question(s):

  • Please provide your email address:
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