ofertas de emprego: administrativa - Remote
Nederlandstalige klantenondersteuning: Online Store | HOME OFFICE-REMOTE | 24.02
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- English needed only for internal use*.
- We don't need experience, we offer training!
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Job Post Details
Nederlandstalige klantenondersteuning: Online Store | HOME OFFICE-REMOTE | 24.02 - job post
Dados da oferta
Veja como os detalhes da oferta se ajustam ao seu perfil.Remuneração
- 1 309 € - 1 359 € por mês
Tipo de oferta
- Full-time
Descrição Completa da Oferta
It's monolingual DUTCH project! -English needed only for internal use
EN: DUTCH Customer Service: Bol.com // Home Office
PT: Atendimento ao cliente HOLANDÊS: Bol.com // Home Office
NL: NEDERLANDSE Klantenservice: Bol.com // Home Office
✅ Part time possible - you can work less hours, but you need to be available for our schedule! / Parttime mogelijk - u kunt minder uren werken, maar u moet wel beschikbaar zijn voor onze planning!
Location: Portugal
- Start date: 24.02 & 24.03
- Remote work system from anywhere in Portugal (mainland) - Monday to Sunday from 07:00 to 23:00 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
- Part time possible - you can work less hours, but you need to be available for our schedule!
- We don't need experience, we offer training!
The company:
Our client Bol.com is one of the largest e-commerce websites in the Netherlands. Also, it is the market leader in the field of online sales of books, entertainment products, electronic devices and toys. Visitors of the online department store have access to over 6 million products with just one mouse click!
This offer is a great opportunity for all Dutch speakers who are looking for a new challenge & working from home in Portugal opportunities!
As a Customer Support you will:
- Listen to customers’ questions and concerns, and provide answers and solutions (phone &email)
- Troubleshooting regarding orders, deliveries, payments and returns
- Be point of contact for external sellers
- Provide information about digital products
- Escalate and reroute the issues to other departments
Competitive salary and compensation system from 1309 €gross /month:
- 1155€ gross x 12 month - base salary (including Christmas & holiday bonus)
- Aprroox 154€ net / Month- Meal allowance
- Up to 50€ - performance bonus
- Extra paid late shifts & weekends (according to the Portuguese law)
What else do we offer?
- Start date: 24.02 & 24.03
- Home office throughout Portugal (except islands)
- Shift work in the timetable: Monday to Sunday from 07:00 to 23:00 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
- Part time possible - you can work less hours, but you need to be available for our schedule!
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruits
- Private health insurance (in addition to standard insurance)
- 22 days paid vacation per year
- Complete online hiring process regulated
What do we expect:
- Fluency in Dutch (C2 - native level)
- English skills are needed only for internal use!
- You live anywhere in Portugal (mainland) or you are ready to relocate there
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- We do NOT require previous experience, we will teach you everything
Additionally for candidates from abroad:
- Airport pick-up and administrative support for your integration in Portugal
- Airline ticket purchased from the company or instant refund after signing the contract
- Free annual flight home
- Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
- Free Portuguese courses, water sports activities, soft trekking and much more
EU citizenship or a residence permit in Portugal is mandatory
Are you interested in a new adventure ?
Then apply with your CV
We look forward to you !
* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy
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Job Type: Full-time
Pay: 1,309.00€ - 1,359.00€ per month
Application Question(s):
- When is the closest possible start date for you?
- Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:
- Your current location (city):
- Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
- This offer is related to our client Teleperformance Portugal. Are you okay with continuing with your application?
- Is your Dutch language at working proficiency level? Please confirm here:
Language:
- Dutch (at least C2 level) (Required)
- English communicative (Required)
Expected Start Date: 24/02/2025