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Job Post Details

Urgent! Customer Advisor in French - Lisbon Oriente office - Start 20.02

ProRekruter jobs -Portugal
5.0 de 5 estrelas
Lisboa

Dados da oferta

Veja como os detalhes da oferta se ajustam ao seu perfil.

Remuneração

  • A partir de 1 000 € por mês

Tipo de oferta

  • Período Integral

Localização

Lisboa

Descrição Completa da Oferta

  • This offer comes with 15th EXTRA SALARY: 900€ grosses paid after 1st year of contract!

EN: Customer Support in French -Start: 20.02 -Lisbon Oriente
PT: Apoio ao Cliente em Francês: Início: 20.02 -Lisboa Oriente
FR: Support client en français : Début : 20.02 -Oriente de Lisboa

✅ Ort: Lissabon-Oriente

  • Possible start: 20.02
  • It's OFFICE BASED position in Lisbon Oriente
  • We offer efficient and fast remote recruitment process
  • Work life balance friendly schedule: Monday to Friday – 6:00 - 22:00 -rotating shifts( 5days/week, 40h per week) with weekends off!
  • We’re looking for candidates with at least 1 year of experience in any Customer Support role—your skills and dedication matter to us!

Company:

Our client is a leading cloud-based platform that empowers millions of users to create, design, and manage their own websites. With user-friendly tools, it helps businesses, bloggers, and creatives easily build an online presence, offering full customization and support to grow their brands and succeed online.

Bring your experience and start an exciting new chapter in your career!

✅ As a Customer Support you will:

  • Provide top-notch customer support through chat, email, and phone
  • Help users solve issues on the platform, offering clear guidance
  • Educate customers on platform features to maximize their website potential
  • Collaborate with the product and development teams on technical challenges
  • Stay updated on new platform features to give accurate support

✅ Competitive salary and remuneration system (incl. meal allowance):

  • 900€ gross x 14 months (it's 1050€ gross x 12 months) - basic salary
  • 80€ gross - project fixed bonus
  • 7,23€ NET/ worked day meal voucher (approx. 145€)- given as a pre-paid card
  • 20€ -Transport allowance
  • For a shift starting at 6:00, the company pays for Uber up to 25€ / day so you can commute and start on time!
  • This offer comes with 15th EXTRA SALARY: 900€ grosses paid after 1st year of contract!

Your average annual salary is 16406€ gross!

✅ What do we offer?

  • Possible start: 20.02
  • Fixed time, 6 months full time employment contract with possibility of prolongation (according to the Portuguese law)
  • It's OFFICE BASED position in Lisbon Oriente
  • Work life balance friendly schedule: Monday to Friday – 6:00 - 22:00 -rotating shifts ( 5days/week, 40h per week) with weekends off!
  • Private Health Insurance from day 1
  • A Bring a Friend Program with attractive incentives
  • Complete online hiring process regulated!

✅ What do we expect?

  • You speak perfect French (C2-native)
  • You speak English - at least B2 level
  • You are ready to move to Lisbon or already live there
  • You are customer-oriented and enjoy interacting with people
  • We’re looking for candidates with at least 1 year of experience in any Customer Support role

✅ EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure ?

Then apply with your CV

We look forward to you !

* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy

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Job Types: Full-time, Permanent

Pay: From 1,000.00€ per month

Application Question(s):

  • Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
  • When is the closest possible date to start for you?
  • Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
  • Is French your native language?
  • Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work permit/etc.).

  • Your current location (City):
  • Are you ready to work in our office in Lisbon Oriente?
  • Have you ever worked at Concentrix/Webhelp in Portugal or were you in the recruitment process with them? If so, please leave a comment here:
  • This offer is connected with our client Concentrix (formerly Webhelp). Are you okay with continuing with your application?

Education:

  • High school or equivalent (Required)

Language:

  • English communicative (Required)
  • French (C2-native) (Required)

Expected Start Date: 20/02/2025

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