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Job Post Details

3.000€ Startbonus! Deutsche Kundenbetreuung & Support (Montag - Freitag) German - Alemão - 08.05 - job post

GentleWay
5.0 de 5 estrelas
Lisboa
A partir de 1 200 € por mês

Dados da oferta

Remuneração

  • A partir de 1 200 € por mês

Tipo de oferta

  • Período Integral

Localização

Lisboa

Descrição Completa da Oferta

Project details:

  • Start date: 08.05
  • Work in Lisbon and enjoy a work-life balance with our schedule: Monday to Friday and weekends off!
  • Signing bonus: €3000! (€750 paid after 3, 6, 9 & 12 months)
  • Online recruitment & hiring process
  • Non-sales role focused on managing and adjusting clients’ insurance policies.

This job is support for a global leader in property and casualty insurance, stands as the foremost commercial lines insurer in the U.S.
With operations in 54 countries and territories, they offer a comprehensive range of insurance solutions, including commercial and personal property and casualty, personal accident, supplemental health, reinsurance, and life insurance.

Your responsabilities:

  • Assist German-Speaking clients via calls or chats with insurance inquiries.
  • Process policy changes, payment updates, and cancellations.
  • Respond to clients through letters/emails.
  • Handle claims and manage document archiving.
  • This role isn't about sales; your main focus will be adjusting clients' insurance policies.

Our expectations:

  • You speak German in proficiency
  • Intermediate English level (at least B1-B2)
  • Excellent communication skills, both written & verbal
  • You are self-motivated, and you like to work in the team

Main duties:

  • Start date: 08.05
  • Working schedule: Monday - Friday 07:30 – 20:00, full time, 40h/week
  • Full time employment, 6 months fixed-term renewable contract
  • Private Health insurance with a dental plan (free after 6 months of the contract)
  • Work in our modern office in Lisbon Oriente - Parque das Nações
  • Training is provided at the beginning of the work, previous experience is not required
  • Recruitment & hiring process is 100% online

Competetive Salary and bonuses:

  • 1100€ gross x14 months
  • up to 100€ gross monthly performance bonus
  • up to 100€ gross mothly project bonus
  • up to 20€ gross per month - Transport Allowance
  • €7.23 NET/day meal allowance
  • Signing bonus: €3000! (€750 paid after 3, 6, 9 & 12 months)

Relocation package:

  • Flight Ticket Reimbursement after 6 months
  • Possibility of accommodation in a company-owned apartment

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job offer.

Art der Stelle: Vollzeit

Gehalt: ab 1.200,00€ pro Monat

Bewerbungsfrage(n):

  • Dieses Angebot gilt für unseren Kunden Concentrix (ehemals Webhelp). Sind Sie damit einverstanden, mit Ihrer Bewerbung fortzufahren?
  • Um Ihre Bewerbung für diese Stellenausschreibung fortzusetzen, sind Ihre E-Mail-Adresse und Telefonnummer zwingend erforderlich. Bitte hinterlassen Sie diese hier:
  • Wann ist für Sie der nächstmögliche Starttermin?
  • Ihr aktueller Standort (Stadt):
  • Haben Sie schon einmal bei Concentrix/Webhelp in Portugal gearbeitet oder waren Sie im Einstellungsprozess? Wenn ja, hinterlassen Sie bitte hier einen Kommentar:

Sprache:

  • Deutsch min C2 (Erforderlich)
  • Englisch min B1 (Erforderlich)

Voraussichtliches Einstiegsdatum: 08.05.2025

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