ofertas de emprego: call center - Torres Vedras

Location: Portugal North (above Coimbra District) - equipment will be sent ot your home!

PT: Apoio ao Cliente Alemão: Aluguer de carro / Home office-Norte de Portugal (acima do distrito de Coimbra)/ o equipamento de trabalho será enviado para sua casa!

DE: Deutscher Kundendienst: Autovermietung / Homeoffice-Nordportugal (oberhalb des Bezirks Coimbra)/ Arbeitsgeräte werden zu Ihnen nach Hause geschickt!

• Possible start: 23.10
• We offer efficient and fast remote recruitment process
• We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca
• It is great possibility to get good money throughout the year in Portugal!
• Schedule: Monday-Friday: 07:00-20:00 +weekends 8:00-17:00 (8h/day, 40h/week, 5 days/week)
• We do NOT require previous experience, we will teach you everything

Support for one of the biggest Car Rental Companies!
Our client is one of the largest car rental company.

You'll be responsible for providing exceptional customer service by assisting clients with rental car bookings, handling potential cancellations, and addressing any billing or payment concerns. This opportunity involves working with a leading company offering rent-a-car services in Portugal and over 70 other countries and territories.

We are looking for reinforcements in the form German-speaking employees for our remote team in the north Portugal.
We are looking for you, entrusted with the support of our customers!

As a Customer Support you will:

• Assist customers through multiple channels (email or phone) enthusiastically and professionally
• Support customers with booking management, cancellations, and billing issues
• Attracting potential customers by answering questions about rent-a-car reservations and their different modalities, suggesting, and adding information about these services to meet the customer needs

What do we expect?

• You speak German at min. C2 level
• You already live in Portugal
• You are customer-oriented and enjoy interacting with people

Competitive salary and remuneration system (incl. meal allowance):

** 1010€ gross x 14 months,
** up to 120€ gross performance bonus (x12 months),
** 20€ transport bonus / month (permanent monthly supplement)
** 7,23€ NET/day meal voucher - given as a pre-paid card

What do we offer?

• Possible start: 23.10
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
• Permanent, undefined full time employment contract - CDI with 3 months trial period (according to the Portuguese law)
• Schedule: Monday-Friday: 07:00-20:00 +weekends 8:00-17:00 (8h/day, 40h/week, 5 days/week)
• We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Personal and career development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural Project
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure ?
Then apply with your CV to start your new career!

We look forward to you !

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position

#teletrabalho, remoto, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, Kundendienst, Kundendienstmitarbeiter, operador de call center, Deutschsprachige Personen, car-rental, german, Autovermietung #germanremote

Job Type: Full-time

Pay: 1,030.00€ - 1,130.00€ per month

Application Question(s):

• When is the closest possible start date for you?
• Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:
• Your current location (city):
• Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm the basis on which you can work in Portugal (visa/work permit, etc.).

• This offer is related to our client Webhelp Portugal. Are you okay with continuing with your application?
• Are you ready to work remotely from one of the districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca?
• Is your German language at working proficiency level? Please confirm here:

Language:

• German (at least C2-level) (Required)
• communicative English (Required)

Expected Start Date: 23/10/2024