Resultados da pesquisa

PT: URGENTE! Italiano / Suporte Pós Venda / home office / Start 3.07 & 31.07
IT: URGENTE! Italiano Assistenza post-vendita / home office / Avvio 3.07 & 31.07

✅ With this position we offer attractive project bonus - 1000€ gross:

• 250€ paid on the 4th month of contract
• 250€ paid on the 7th month of contract
• 250€ paid on the 10th month of contract
• 250€ paid on the 13th month of contract

✅ Location: Portugal, mainland

• Possible start date to choose: 3.07 & 31.07 (3rd July or 31st July)
• We offer remote work system all over Portugal (mainland)!
• We don’t need any experience, we offer training!
• Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)
• No prior professional knowledge is required

✅ Project:

Our client is manufacturer of premium phones and accessories: Pioneers of innovation, creators of iconic products, and champions of creativity. Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.
Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.

We are growing in our team and if you are Italian speaker, looking for a new challenge & working from home in Portugal opportunities, this offer is just for you!

We are looking for you, entrusted with the support of our customers.

✅ As a Customer Support you will:

• Handle incoming user requests via phone, email, and chat
• Assist clients with post-sales requests, including delivery, warranties, and refunds
• Provide inbound sales support and sell products to boost revenue, ensuring the highest level of customer satisfaction (without using aggressive sales tactics!)
• Keeping customers informed with regular status and resolution updates
• Record and track orders or requests, ensuring thorough documentation of all necessary data elements in the CRM according to client requirements, policies, and product

✅ Competitive salary and remuneration system (incl. meal allowance):

• 1024 gross x 14 months (it's 1194€ gross x12 months) -basic salary
• up to 225€ gross performance bonus/month
• meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
• 20 €/month - Transport allowance
• plus EXTRA PROJECT BONUS - in total 1000€ gross (250€ gross paid after 4th, 7th, 10th and 13th month of contract!

✅ What do we offer?

• Possible start date to choose: 3.07 & 31.07 (3rd July or 31st July)
• Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
• Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)
• We offer remote work system all over Portugal (mainland)!
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

✅ What do we expect?

• You speak Italian (at least C2 level)
• You speak communicative English – min. B2 level
• You live in Portugal (mainland)
• You are customer-oriented and enjoy interacting with people

✅ EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure? Then apply to start your new career!
We look forward to you !

* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy

# assistente administrativo; apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; operador de call center; companhias aéreas, Italiano, Italiana, falantes de italiano, teletrabalho, remoto

Job Type: Full-time

Pay: 1,189.00€ - 1,414.00€ per month

Application Question(s):

• Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
• When is the closest possible date to start for you?
• Do you speak Italian native/near native?
• Your current location (City):
• Are you ready to work remotely from Portugal (mainland)?
• Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:

• Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
• Are you legally authorized to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

• This offer is connected with our client Concentrix (formerly Webhelp). Are you okay with continuing with your application?

Education:

• High school or equivalent (Required)

Language:

• Italian (C2-native) (Required)
• English (min. B2) (Required)

Expected Start Date: 03/07/2025