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Job Post Details

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Web Product Implementation Specialist - French speaker in Lisbon - job post

Teleperformance Portugal
3.6 out of 5
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Dados da oferta

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Tipo de oferta

  • Full-time



Descrição Completa da Oferta

About Teleperformance Portugal

Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

** Signing Bonus 1500€ **

Are you looking for your next career move working in the tech area as a Web Product Implementation Specialist for Google Ads with French? Join our team and support EMEA based clients by establishing a new service dedicated to client’s high profile & critical programs.

What is waiting for you:

  • Signing Bonus 1500€;
  • Work location: Lisbon – one of the best and sunniest places to live in Europe;
  • Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
  • One flight per year to your home country (within Europe);
  • Health insurance from day one in the company;
  • Ongoing certification and training opportunities;
  • Refer a Friend Program with attractive incentives;
  • Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at Teleperformance Portugal

As a French-speaker Web Product Implementation Specialist for Google Ads, you will:

  • Communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;
  • Perform and verify the implementation of web-based products with customers;
  • Give guidance, support and train customers on how to use the products;
  • Establish strong and clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

There will be big smiles if you

  • Fluent level of French and a English (minimum B2);
  • Need moderate experience in websites maintenance (knowledge of HTML, JavaScript);
  • Good understanding of JavaScript, its quirks, and workarounds;
  • Basic knowledge of web markup, including HTML5 and CSS/CSS3;
  • Having an experience with debugging tools (e.g. web browser consoles) is a plus;
  • Understand CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
  • Technologically capable to quickly learn customer service software applications and process customer implementations that don't necessarily follow a standard template/process;
  • Experience working in a B2B environment, online advertising, or ad product experience;
  • Strong communication, customer service, relationship management, troubleshooting and support skills.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for all our team members. Join us and begin the greatest adventure of your life!

Conseiller Clientèle, Chargé de Clientèle, Teleconseiller, Service Client


Job Type: Full-time

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