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Job Post Details

Swiss-German/ Alemão / Customer Support: Supermarket/ Home office/ 13.03 - job post

8 avaliações
1 030€ - 1 130€ por mês

Dados da oferta

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  • 1 030€ - 1 130€ por mês

Tipo de oferta

  • Período Integral

Descrição Completa da Oferta

Location: Portugal North (above Coimbra District) - equipment will be sent ot your home!

PT: Suíço-alemão / Atendimento ao cliente: Empresa comercial Home office acima de Coimbra
DE: Schweizerdeutsch / Kundenservice: Handelsunternehmen Homeoffice oberhalb von Coimbra

  • Possible start in January: 13.03
  • We offer efficient and fast remote recruitment process
  • We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca
  • It is great possibility to get good money throughout the year in Portugal!
  • Working schedule time frames: Monday-Friday: 07:30-17:00 +Saturdays 7:00-12.00 (8h/day, 40h/week, 5 days/week)
  • We do NOT require previous experience, we will teach you everything

Support for one of the biggest Swiss Supermarket!
Our client is Switzerland's largest retail company, its largest supermarket chain and largest employer. It is also one of the forty largest retailers in the world. It is structured in the form of a cooperative federation (the Federation of Migros Cooperatives), with more than two million members.

We are looking for reinforcements in the form of Swiss-German-speaking employees for our remote team in the north Portugal.
We are looking for you, entrusted with the support of our customers!

As a Customer Support you will:

  • Assist clients via inbound calls, chat, or e-mail by answering inquiries regarding the reservations and attending potential requests
  • Resolve product or service problems by clarifying the customer's complaints
  • Provide accurate, valid, and complete information by using the right methods/tools

What do we expect?

  • You speak Swiss German at min. C2 level
  • You speak English - it's not mandatory
  • You are ready to move to Portugal or already live there
  • You are customer-oriented and enjoy interacting with people

Competitive salary and remuneration system (incl. meal allowance):

** 1010€ gross x 14 months,
** up to 120€ gross performance bonus (x12 months),
** 20€ transport bonus / month (permanent monthly supplement)
** 7,23€ NET/day meal voucher - given as a pre-paid card

What do we offer?

  • Possible start in January: 13.03
  • Complete online hiring process regulated & we send the EQUIPMENT to your home!
  • Permanent, undefined full time employment contract - CDI (according to the Portuguese law)
  • Schedule: Monday-Friday: 07:30-17:00 +Saturdays 7:00-12.00 (8h/day, 40h/week, 5 days/week)
  • We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca
  • A Bring a Friend Program with attractive incentives
  • Private Health Insurance from day 1
  • Personal and career development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural Project
  • Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure ?
Then apply with your CV to start your new career!

We look forward to you !

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position

#teletrabalho, remoto, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, Kundendienst, Kundendienstmitarbeiter, operador de call center, Deutschsprachige Personen, Migros, swiss-german

Job Type: Full-time

Salary: 1,030.00€ - 1,130.00€ per month

Application Question(s):

  • When is the closest possible start date for you?
  • Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:
  • Your current location (city):
  • Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm the basis on which you can work in Portugal (visa/work permit, etc.).

  • This offer is related to our client Webhelp Portugal. Are you okay with continuing with your application?
  • Are you ready to work remotely from one of the districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca?
  • Is your German language at working proficiency level? Please confirm here:


  • German (at least C2-level) (Required)
  • communicative English (Required)

Expected Start Date: 13/03/2024

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