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Job Post Details

Nederlandstalige Klantenservice: e-commerce / REMOTE / Start: 1.04 &6.05! -part time possible! - job post

ProRekruter
8 avaliações
PortugalRemoto
1 250€ por mês

Dados da oferta

Veja como os detalhes da oferta se ajustam ao seu perfil.

Remuneração

  • 1 250€ por mês

Tipo de oferta

  • Período Integral
  • Tempo Parcial

Descrição Completa da Oferta

It's monolingual DUTCH project! -English is not needed!
Part time possible! / Parttime mogelijk!

EN: DUTCH Customer Service: Bol.com // Home Office / (English no needed!)
PT: Atendimento ao cliente HOLANDÊS: Bol.com // Home Office / (inglês não é necessário!)
NL: NEDERLANDSE Klantenservice: Bol.com // Home Office / (Engels niet nodig!)

Location: Portugal

  • Start date for full time project: 1.04 & 6.05
  • Start date for PART time project: 6.05
  • It's monolingual project only in Dutch, English skills are not necessary!
  • Remote work system from anywhere in Portugal (mainland) - Monday to Sunday from 07:00 to 23:00 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
  • Part time possible!
  • We don't need experience, we offer training!

The company:

Our client Bol.com is one of the largest e-commerce websites in the Netherlands. Also, it is the market leader in the field of online sales of books, entertainment products, electronic devices and toys. Visitors of the online department store have access to over 6 million products with just one mouse click!

This offer is a great opportunity for all Dutch speakers who are looking for a new challenge & working from home in Portugal opportunities!

As a Customer Support you will:

  • Listen to customers’ questions and concerns, and provide answers and solutions (phone &email)
  • Troubleshooting regarding orders, deliveries, payments and returns
  • Be point of contact for external sellers
  • Provide information about digital products
  • Escalate and reroute the issues to other departments

Competitive salary and compensation system from 1250€gross /month (calculation for 40 hours/week):

  • 980€ gross x 12 month - base salary
  • 165€ / Month- Christmas bonus + holiday bonus
  • 7 € / day (c.a. 154€ /Month) - Meal allowance paid via the food card that can be used in supermarkets, cafeterias and restaurants
  • Extra paid night shifts & weekends (according to the Portuguese law)

What else do we offer?

  • Start date: 1.04 & 6.05
  • Home office throughout Portugal (except islands)
  • Shift work in the timetable: Monday to Sunday from 07:00 to 23:00 (5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)
  • Part time possible!
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
  • Private health insurance (in addition to standard insurance)
  • 22 days paid vacation per year
  • Complete online hiring process regulated

What do we expect:

  • Fluency in Dutch (C2 - native level)
  • Basic English level - It's monolingual project only in Dutch, English skills are not necessary!
  • You live anywhere in Portugal (mainland) or you are ready to relocate there
  • Ability to communicate clearly and effectively
  • You are looking for adventure in fast growing, international company
  • We do NOT require previous experience, we will teach you everything

EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure ?
Then apply with your CV

We look forward to you !

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# apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, klantenservice, klantenservice medewerker, operador de call center, customer service medewerker, Holandês, remote, bol.com, part time, tempo parcial, deeltijd

Job Types: Full-time, Part-time

Salary: From 1,250.00€ per month

Application Question(s):

  • When is the closest possible start date for you?
  • Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:
  • Your current location (city):
  • Are you legally authorized to work in Portugal?

If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).

  • If you prefer part time, please tell us how many hours per week are you available?
  • This offer is related to our client Teleperformance Portugal. Are you okay with continuing with your application?
  • Is your Dutch language at working proficiency level? Please confirm here:

Language:

  • English communicative (Preferred)
  • Dutch (at least C2 level) (Required)

Expected Start Date: 01/04/2024

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