Vodafone
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Avaliações de funcionários da empresa Vodafone: Agent

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Local
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Cultura Corporativa
didn't feel like i meant something, I was just one out thousands working there , and I couldn't do anything else in my Personal life . soul crushing .
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Cultura Corporativa
Στη συνέντευξη η δουλειά παρουσιάζεται σαν ουτοπία και σαν την καλύτερη ευκαιρία της ζωή σας. Στην εκπαίδευση παρουσιάζουν τη δουλειά σαν επιστήμη, και εν τέλει δεν σε προετοιμάζουν για τίποτα από ότι θα αντιμετωπίσεις στην πορεία. Έπειτα κατά την περίοδο της κανονικής εργασίας και μετά την παιδική χαρά που έχεις περάσει στην εκπαίδευση σε πεταν στα βαθιά δίνοντας σου σαν βοήθεια ανίκανους Τιμ λιντερς που μόνο μέλημα έχουν να πιουν αμέριμνοι τ καφεδάκι τους και να σε " δώσουν" στον ακόμα πιο ανίκανο σουπερβαιζορ αν αποφασίσεις να ζητήσεις βοήθεια. Τα χρήματα είναι λίγα για αυτό που καλείται να κάνει ο εργαζόμενος με αποτέλεσμα το κίνητρο να παραμείνει να εκμηδενίζεται. Πέραν αυτού ανά πάσα ώρα και στιγμή μπορεί να μείνεις χωρίς δουλειά καθώς είσαι τόσο αναλώσιμος (ανά 15 μέρες μπαίνει νέο γκρουπ εργαζομένων στη διαδικασία εκπαίδευσης) όσο ένα γάλα ημέρας που έληξε χθες.
Vantagens
Μισθός στην ώρα του.
Desvantagens
Μη επιτευξιμοι στόχοι. Αρνητικό και πολύ πιεστικό κλίμα δίχως λόγο και αιτία.
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Cultura Corporativa
During my time here I was able to learn so much in a very short amount of time. It is fast paced professional and you get out what you put in. My favourites were collections and upgrades. Staff parties :)
Vantagens
Flexibility, rewards, fruit boxes, challening
Desvantagens
Hours can be demanding
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Cultura Corporativa
Οι tls ριχνουν στους agents δικα τους λαθη..αν ο agent ρωταει για να μαθει κ με ευχερια στην απαντηση- σε λογικα πλαισια συχνοτητας,δυσαρεσκεια καθως οι tls το θεωρουν "φορτωμα"...μη ανανεωση ενω οι αξιολογησεις μου ηταν καλυτερες απο συναδελφων στα νουμερα...κλικες...εμαθα οτι εφυγα απο κακη εισηγηση tl που ισχυριζοταν οτι βοηυησε ενω δεν το εκανε. Καμια ασφαλεια κ εντονος εκφοβισμος
Vantagens
Συνεπεια πληρωμων
Desvantagens
αδικες βαθμολογιες (που αφορουσαν αλλα τμηματα), tls που νομιζουν οτι ειναι μετοχοι
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Cultura Corporativa
Πολύ πίεση. Στημένα ποσοστά από τους tl. Διακρίσεις και κλικες ανάμεσα σε υπαλλήλους. Γενικότερα ένα χάλι. Ειδικά σε συγκεκριμένους υπαλλήλους υπήρχε μεγάλη διάκριση σε σχέση με τα ποσοστά και τα νούμερα. Ένας παλιός δεν είχε την ίδια αντιμετώπιση με ένα καινούριο, το ίδιο και η αδυναμίες και οι συμπάθειες των TL. Γενικοτερα πολύ διπρόσωποι και αντί επαγγελματίες. Αυτά.
Vantagens
Κάποιοι συνάδελφοι
Desvantagens
Το υπόλοιπο τμήμα (ολόκληρο)
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Classifique uma empresa recente
Partilhe a sua experiência para ajudar outras pessoas
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Cultura Corporativa
Amazing Customer Service All the way through the ordering process and installation the staff were friendly, helpful & skillful. I had to reschedule a few time and they were so easy to deal with. I never waited more then 20 secs to talk to a person, who was able to fix my issue immediately, no call queues or hold times.
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Cultura Corporativa
Pros: ambitious, diligent, creative, well behaved in difficult situations, good leader and understanding, very cooperative and team spirit, I must always have a goal in the work I seek to achieve. Cons: Fast boredom, best things work my way
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Cultura Corporativa
Very flexible hours especially if a university student. Brain dead job as it is repetitive, not much thought process needed. Good people to work with.
Vantagens
Friendly people and working hours
Desvantagens
Repetitive
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Cultura Corporativa
Worked in Vodafone 9 months with (team leader) bayomy and (supervisor) Michael Part time 6 pm :10 pm fixed shift I have a lot of courses in the same field Able to troubleshoot the problem for internet any cell phone
Vantagens
Free drink
Desvantagens
No break
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Cultura Corporativa
Very welcoming and supportive. Can be a difficult job but the help is there both for on the job and inbetween. Typical day would be taking calls and resolving them efficiently and swiftly before moving onto the next. Management are very supportive and flexable. Fast paced culture. Keeping yourself together on difficult calls such as abusive customers and emotional issues on calls. The connection you build with your team. Becomes a second family.
Vantagens
Facilities for wellbeing such as quiet rooms.
Desvantagens
Being stuck taking calls all day.
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Cultura Corporativa
I have an work experience In Vodafone As Agent and i have lots of Experience to how to give a serive and how customer Satisfied with our service And I have Experince To how Sell A Products With Positive Way
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Cultura Corporativa
We can get strong experience in customer care techniques. Good courses during work for customers care academy. Work too much with non salary increase compatible with the work done
Vantagens
No free lunch
Desvantagens
Short breaks
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Cultura Corporativa
all is good but salary isn`t good enough the working team is perfect to work with the system of work is very nice and easy the management is almost very good
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Cultura Corporativa
-Working as a front line agent for bill pay department dealing with Vodafone Ireland customers. -Dealing with other relative departments to insure resolving customer queries. -Resolving their issues where the main purpose is to facilitate and provide a Vodafone global customer service standard. -Making sure of customer’s satisfaction with all needs.
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Cultura Corporativa
A lot of loud in your life alot of voice in your head work work work management good but not in all time our day is work when you have shift PM deal with people face to face is too difficult but we get alot of experience now and we feel good in our work just we need to get our assessment
Vantagens
nup
Desvantagens
nup
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Cultura Corporativa
same day with the same work , but we know and learn a new thing every day i learned a lot about handling the customer issues the manager was tough but fair i enjoy with my friends at work
Vantagens
free lunches
Desvantagens
health care
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Cultura Corporativa
Vodafone was a great work place. I was part of a great team (Twilight). We worked together & shared ideas. Awesome managers 😊😊 they looked after us all. Vodafone will always be on top of my list as one of very best work place. I was with the company from 2010-2014
Vantagens
Cultrual activities
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Cultura Corporativa
The main thing about Vodafone is that everything you though is recorded in stats and the better you do the faster you progress
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